Auto Insurance / incomplete investigation and invasion of privacy
Auto Insurance / incomplete investigation and invasion of privacy
Business Name: AAA Insurance (California State Automobile Association
Inter-Insurance Bureau)
Address: PO Box 920 Suisun City, CA 94585-0920
Phone: 888-582-3008 (Claims Department)
Nature of complaint: invasion of privacy, mishandling of an insurance claim
(more…)
California Code of Regulations, Title 10, Chapter 5
Subchapter 7.5: Unfair or Deceptive Acts or Practices in the Business of Insurance
Article 1. Fair Claims Settlement Practices
Section 2695.2. Definitions. As used in these regulations:
(c) “Claimant” means first or third party claimant as defined in these
regulations, any person who asserts a right of recovery under a surety
bond, an attorney, any person authorized by operation of law to
represent the claimant, or any of the following persons properly
designated by the claimant in the manner specified in subsection
2695.5(c): an insurance adjuster, a public adjuster, or any member of
the claimants family.
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subsection 2695.5(c) The designation specified in subsection 2695.2(c) shall be in
writing, signed and dated by the claimant, and shall indicate that the
designated person is authorized to handle the claim. All designations
shall be transmitted to the insurer and shall be valid from the date of
execution until the claim is settled or the designation is revoked. A
designation may be revoked by a writing transmitted to the insurer,
signed and dated by the claimant, indicating that the designation is to
be revoked and the effective date of the revocation.